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How to transform your stakeholder relations and management

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Mine Rehabilitation & Closure / Mining & Resources / Tailings Storage Facilities

How to transform your stakeholder relations and management

Effective stakeholder engagement and upholding stakeholder commitments is key to project longevity and success, as well as driving an organisations social licence to operate. Failure to track and document issues, commitments and communications can result in stakeholder dissatisfaction and distrust, and ultimately project failure.

Drive your social licence to operate and manage stakeholder relations with ease

Decipher - Mining - Stakeholder Engagement Tool Software

Decipher’s Stakeholders module enables you to easily identify and track stakeholder profiles and important stakeholder metrics, including the ability to capture ongoing engagements, highlight trends in stakeholder sentiments and themes, and assign related actions to team members:

  • Maintain a library of all stakeholder individuals and groups, and capture key metrics such as interest, influence and risk
  • Easily visualise historical relationships and engagement with stakeholders utilising the engagement register and key metrics related to sentiment, risk and classification information
  • Stakeholders and engagement records contain spatial data, which enables you to plot this data on the Decipher map, and then view and filter by projects, classifications, influence, interest, risk and sentiment
  • Easily assign stakeholder and engagement related actions to appropriate team members. Actions include notifications and escalations to ensure deadlines are met
  • Decipher’s API driven design allows you to exchange stakeholder information to and from external data sources and systems such as CRMs, complaint registers, incident management systems, and more

Find out more about the Stakeholders module


FAQ

Why is stakeholder engagement crucial in the mining sector?

In the mining sector, stakeholder engagement is particularly important given the close proximity to and impact on local communities through the use of resources such as water, energy and land. Building relationships with community members can enhance trust and foster local support for a project.

What tools are available to manage stakeholder relations?

Decipher’s Stakeholders module enables you to easily identify and track stakeholder profiles and important stakeholder metrics, including the ability to capture ongoing engagements, highlight trends in stakeholder sentiments and themes, and assign related actions to team members.



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