Drive your social licence to operate and manage stakeholder relations with ease
Effective stakeholder engagement and upholding stakeholder commitments is key to project longevity and success, as well as driving an organisations social licence to operate.
Failure to track and document issues, commitments and communications can result in stakeholder dissatisfaction and distrust, and ultimately project failure.
Decipher’s Stakeholders module enables you to easily identify and track stakeholder profiles and important stakeholder metrics, including the ability to capture ongoing engagements, highlight trends in stakeholder sentiments and themes, and assign related actions to team members.
Maintain a library of all stakeholder individuals and groups, and capture key metrics such as interest, influence and risk.
Easily visualise historical relationships and engagement with stakeholders utilising the engagement register and key metrics related to sentiment, risk and classification information.
Spatial visualisation of stakeholders
Stakeholders and engagement records contain spatial data, which enables you to plot this data on the Decipher map, and then view and filter by projects, classifications, influence, interest, risk and sentiment.
Stakeholder actions & notifications
Easily assign stakeholder and engagement related actions to appropriate team members. Actions include notifications and escalations to ensure deadlines are met.
Stakeholder system integration
Decipher’s API driven design allows you to exchange stakeholder information to and from external data sources and systems such as CRMs, complaint registers, incident management systems, and more.